Why Startup Infrastructure Fails: It’s Not Your Team, It’s Your Resources

Most early-stage startups face an impossible choice: hire expensive senior infrastructure engineers ($200K+ salaries) or cobble together infrastructure using junior engineers who are learning on the job.

The result? Infrastructure that works—until it doesn’t. Outages at 2 AM. Cloud bills that double unexpectedly. Security vulnerabilities that delay customer contracts. Database performance that degrades as you scale.

“We’ve seen startups overpay by 200-300% for infrastructure that’s less reliable than what we deliver for a flat $10K/month.”

You deserve better. You deserve infrastructure built by engineers who’ve done this at scale—engineers who’ve managed petabyte-scale databases, multi-region deployments, and infrastructure for companies serving hundreds of millions of users.

That’s exactly what we provide.

The InfraHouse Partnership Model: Your Infrastructure, Fully Managed

We don’t just “monitor and alert.” We become your infrastructure team, owning every aspect of your AWS environment from architecture to overnight incident response.

Our Three-Pillar Approach

Pillar 1: Foundation & Architecture

We build infrastructure that scales from day one.

Your AWS environment isn’t just “working”—it’s architected for growth. We design multi-region, high-availability systems using Infrastructure-as-Code, ensuring every deployment is repeatable, testable, and auditable.

What We Deliver:

• Production-Ready Architecture: VPC design, network segmentation, security group hardening, and IAM best practices from day one
• Infrastructure-as-Code: Everything in Terraform, versioned in Git, with full CI/CD pipelines
• Monitoring & Observability: CloudWatch, Prometheus, Grafana dashboards showing real-time system health
• Cost Optimization: Rightsizing recommendations, Reserved Instance strategies, and Spot Instance automation
• Security Hardening: Encryption at rest and in transit, GuardDuty enablement, Security Hub integration

Pillar 2: 24/7 Operations & Incident Response

Your infrastructure never sleeps. Neither does our team.

With engineers distributed across North America, South America, and Europe, we provide genuine 24/7 coverage—not an answering service, but actual engineers who can fix problems at 3 AM.

What You Get:

• Rapid Response Times: 10-minute P0 response, 30-minute P1 response—guaranteed by SLA
• Proactive Monitoring: We catch issues before they become outages
• On-Call Coverage: Dedicated pager rotation with escalation paths
• Incident Management: Postmortem analysis, root cause fixes, and prevention strategies
• Database Administration: Performance tuning, backup verification, replication monitoring

Pillar 3: Continuous Optimization & Development

Infrastructure isn’t “set it and forget it.” It evolves with your business.

Every month includes 50+ hours of infrastructure development for new features, performance optimization, and scaling work. Think of it as having 1-2 senior engineers dedicated to your infrastructure—without the hiring headaches.

Monthly Development Includes:

• New Service Deployments: Launch new services, databases, or infrastructure components
• Performance Optimization: Database query tuning, caching layer implementation, CDN optimization
• Scaling Work: Auto-scaling configuration, load balancer tuning, multi-region expansion
• Cost Reduction Projects: Reserved Instance purchases, storage class optimization, compute rightsizing
• Security Enhancements: Vulnerability remediation, access control updates, compliance improvements

What You Get: Comprehensive Infrastructure Management Deliverables

Clear, Tangible Outputs Every Month

1. Infrastructure-as-Code Repository Complete Terraform/CloudFormation codebase for your entire AWS environment. Every resource is versioned, documented, and reproducible. You own all the code—no vendor lock-in.

2. 24/7 Monitoring & Alerting Real-time dashboards showing system health, performance metrics, and cost trends. Automated alerts route to our on-call engineers before you even notice an issue.

3. Monthly Infrastructure Report Detailed report including:

• System uptime and performance metrics
• Cost analysis with optimization recommendations
• Security posture updates
• Completed development work
• Upcoming recommendations

4. Incident Response & Postmortems Every incident gets a full postmortem with root cause analysis, timeline, and prevention measures. We learn from every issue to prevent recurrence.

5. Cost Optimization Tracking Month-over-month cost analysis with clear attribution. We track every optimization we implement and show you the savings.

6. On-Demand Consultation Direct access to senior infrastructure engineers for architecture reviews, scaling discussions, and strategic planning.

Expertise That Powers Industry Leaders

Our team isn’t learning infrastructure management—we’ve built and operated some of the largest systems in tech.

Proven Track Record at Scale

Infrastructure Pedigree:

• Built and managed infrastructure for Box (file storage at petabyte scale)
• Designed database systems for Dropbox (serving 600M+ users)
• Architected infrastructure for Pinterest (handling billions of requests daily)
• Supported dozens of startups from pre-seed through Series A and beyond

Core Technical Competencies

• AWS Expertise: Advanced architecture, Well-Architected Framework, multi-account strategies, and cost optimization at scale

• Database Specialization: PostgreSQL, MySQL, RDS, Aurora—performance tuning, replication, backup/recovery, and 24/7 operations

• Infrastructure-as-Code Mastery: Terraform modules, CI/CD pipelines, GitOps workflows, and reproducible deployments

• Security & Compliance: SOC 2, ISO 27001, HIPAA, PCI DSS—we know what auditors need and how to deliver it

• High-Availability Architecture: Multi-region deployments, disaster recovery, auto-scaling, and load balancing strategies

• Performance Engineering: Application profiling, database optimization, caching strategies, and CDN configuration

• Cost Management: Reserved Instance strategies, Spot automation, rightsizing analysis, and commitment management

• DevOps & Automation: CI/CD pipelines, deployment automation, testing frameworks, and monitoring integration

Transparent, Predictable Pricing: No Surprises

Core Retainer Package: $10,000/Month

What’s Included:

• Dedicated Expert Team: At least four experienced AWS engineers providing round-the-clock coverage
• 50+ Development Hours: Monthly infrastructure development, optimization, and new feature work
• 24/7 Monitoring & Support: Proactive monitoring, rapid incident response, and on-call coverage
• Infrastructure Management: Up to 2 production environments with comprehensive AWS service coverage
• Weekly Sync Meetings: Regular check-ins, status updates, and strategic planning sessions
• Unlimited Incidents: No per-ticket charges for support or emergency response
• Complete Documentation: Infrastructure diagrams, runbooks, and operational procedures

Service Level Agreements:

• P0 (Critical): 10-minute response time
• P1 (High): 30-minute response time
• P2 (Medium): 4-hour response time
• Uptime Target: 99.9% for managed infrastructure components

Optional Add-Ons

Additional Environments: $3,000/month per additional production environment

Dedicated Engineer: $15,000/month for a full-time dedicated infrastructure engineer

Compliance Acceleration: Custom pricing for SOC 2, ISO 27001, or HIPAA compliance projects

Migration Services: One-time projects starting at $25,000 (often waived with annual commitment)

Early-Stage Startup Benefits

First-Year Discount: Up to 50% off for pre-seed and seed stage companies with 24-month commitment

Flexible Payment Terms: Quarterly payment options available for cash-conscious startups

Pilot Programs: Try our services with a 90-day pilot for database optimization or cost reduction projects

Why Startups Choose InfraHouse Over Hiring

The Real Cost of Building an Infrastructure Team

In-House Infrastructure Team:

• Senior Infrastructure Engineer: $180K - $250K/year + equity
• DevOps Engineer: $140K - $180K/year + equity
• On-Call Coverage: Requires 3+ engineers for 24/7 rotation
• Recruiting & Onboarding: 3-6 months per hire
• Total Annual Cost: $500K - $750K+ (plus benefits, equipment, management overhead)

InfraHouse Managed Infrastructure:

• Annual Cost: $120K (flat rate)
• Team of 4+ Engineers: Available immediately
• 24/7 Coverage: Included in base price
• No Hiring Risk: No recruiting delays or bad hires
• Proven Expertise: Engineers with experience at scale

You Focus on Product, We Handle Infrastructure

Every hour your engineering team spends on infrastructure is an hour not spent building your product. We let you:

• Ship Features Faster: Engineers focus on product, not infrastructure firefighting
• Sleep Better: No 3 AM pages for your team—we handle incidents
• Scale Confidently: Infrastructure that grows with you, without the growing pains
• Reduce Costs: Optimize cloud spend while maintaining performance
• Pass Audits: Compliance-ready infrastructure from day one

Your Growth Can’t Wait. Your Infrastructure Shouldn’t Either.

Every day without proper infrastructure management costs you:

• Lost Revenue: Downtime and performance issues drive customers away
• Wasted Engineering Time: Your team debugging infrastructure instead of building features
• Inflated Cloud Costs: Unoptimized resources burning cash unnecessarily
• Security Risks: Vulnerabilities that could delay customer contracts or fundraising
• Competitive Disadvantage: Competitors with better infrastructure move faster

Stop letting infrastructure hold you back.

Frequently Asked Questions

What size companies do you work with? We specialize in pre-seed, seed, and Series A tech startups. Our sweet spot is companies with $50K-$500K/month in AWS spend, though we work with smaller companies anticipating rapid growth.

How quickly can you onboard us? Most clients are fully onboarded within 2-4 weeks. We start with a comprehensive assessment, then systematically take over monitoring, alerting, and incident response while documenting and improving your infrastructure.

What happens if we want to bring infrastructure in-house later? You own all the Infrastructure-as-Code we create. We’ll provide full knowledge transfer and documentation to ensure your team can manage everything we’ve built. No vendor lock-in.

Do you work with specific AWS services? We support the full AWS ecosystem: EC2, RDS, Aurora, DynamoDB, S3, Lambda, ECS, EKS, CloudFront, Route53, and more. If it’s on AWS, we can manage it.

What if we need more than 50 hours per month? Additional development hours are available at $200/hour, or you can upgrade to our dedicated engineer option for unlimited hours at a fixed monthly rate.

Can you help with compliance (SOC 2, HIPAA, etc.)? Absolutely. We have extensive experience building compliant infrastructure and working with auditors. Check out our Secure Cloud Blueprint service for compliance-focused consulting.

What if we’re on other cloud providers (GCP, Azure)? While AWS is our primary focus, we have experience with multi-cloud deployments. Contact us to discuss your specific needs.

Do you provide backup and disaster recovery? Yes, comprehensive backup strategies and disaster recovery planning are included. We regularly test recovery procedures to ensure they work when you need them.